1. Do I have to wear socks at We Play?
Yes! You do have to wear socks in the soft play areas at We Play, it is a health requirement. Socks also provide protection from slide burns to the backs of your ankles and prevent other children from climbing up the slides. If you forget your socks don’t worry! We sell We Play socks for $3.50 at reception
2. Can I bring food to We Play?
No. For the health and safety of all our guests We Play has implemented a strict “No Outside Food Policy” with the exception of bottled water and baby food. We Play is a Full Cafe facility. We have inside and outside dining areas. Only food purchased at We Play may be consumed in these areas. We reserve the right to ask you to remove any food brought into the centre. We Play caters for Halal and Vegetarians and is strictly a nut free zone
3. Can I Leave my Children and Return Again Later?
Yes! Using our Drop 2 Shop, Drop 2 Sweat or Drop 2 Date Night service you can leave your child for up to 4 hours and we will provide general supervision. Otherwise, you can go outside as long as an adult remains in the Centre to supervise your child at all times
4. Can We Exit The Centre and Return Later?
No we do not give pass outs
5. Does the Centre Have Supervisors on Weekends and School Holidays?
Yes! We Play always has supervisors in the games area, although we are not a child minding facility. We do not look after the children. You are responsible for your child at all times. Your child must obey the rules at all times
6. Can I Bring in My Own Birthday Cake?
Yes! There is $10 handling fee on all cakes – we will provide plates, spoons and serviettes. We will handle the cake for you and serve when requested. Please note that due to limited space we are unable to store icecream cakes
7. What is the Age Limit to Play?
There is no age limit on fun! Regardless of age, all patrons are expected to obey the rules for everyone’s enjoyment. We Play reserves the right to ask anyone to leave the play area if any of the rules are broken
8. Are Adults Allowed on the Structure?
Yes! We Play believes that adults should be able to have quality time playing with their children. Safety is our first priority at We Play. Adults wishing to play have to obey our safety rules which includes wearing socks. WePlay reserves the right to ask anyone to leave the Structure if they don’t obey the conditions of entry
9. If My Child is Invited to a Party at WePlay, Can They Bring Their Siblings?
Yes! Siblings are always welcome. They will pay the casual entry play rate and can enjoy all the fun the centre has to offer while the party is going on
10. Can I Bring My Pram to WePlay?
Yes! You may bring your pram however we would prefer a stroller or capsule due to limited space